Last Update: January 2025

Introduction

Africa Machine Diagnostics South Africa ("AMDSA") respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 ("POPIA"). This Privacy Policy explains how we collect, use, store, and protect personal information.

Company contact Information

For questions regarding this legal notice, privacy matters, or website usage, please contact:

Africa Machine Diagnostics South Africa (AMD SA)

82 Dan Pienaar

Amanzimtoti, 4126

Close Corporation Number: 2004/079105/23

VAT Number: 4080286331

Website: www.amdsa.co.za

Email: Gerhard@amdsa.co.za

Telephone: +27 (0)73 198 8103

South Africa

Information we collect

Personal Information

• Full name
• Company name
• Email address
• Telephone number
• Physical address
• Job title

Technical Information

• IP address
• Browser type
• Device information
• Website usage data
• Cookie data

Business Information

• Service enquiries
• Project requirements
• Equipment information submitted for assessment
• Technical support requests

How we collect information

Information may be collected:

• Through website contact forms
• Email correspondence
• Telephone conversations
• Social media enquiries
• Service agreements
• Cookies and analytics technologies

purpose of processing

we process personal information to:

• Respond to enquiries
• Provide requested services
• Prepare quotations and proposals
• Deliver technical support
• Manage customer relationships
• Improve website functionality
• Comply with legal obligations
• Conduct business administration
  
  

Lawful basis for processing

we process personal information based on:

• Consent
• Contractual necessity
• Legal obligations
• Legitimate business interests

sharing of information

we do not sell personal information.

information may be shared with:

• Professional advisors
• Service providers
• IT support providers
• Website hosting providers
• Regulatory authorities where legally required

All third parties are required to maintain appropriate confidentiality and security standards.

cookies and analytics

this website may use cookies and similar technologies to:

• Improve user experience
• Analyse website traffic
• Enhance website performance
• Support marketing activities

Users may disable cookies through browser settings.

Social media and third-party technologies

this website may include links to:

• Facebook
• LinkedIn
• Instagram
• twitter

Interaction with these platforms is subject to their respective privacy policies.

data security

Africa Machine Diagnostics implements reasonable technical and organisational measures to protect personal information against:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure

However, no internet transmission can be guaranteed to be completely secure.

data retension

Personal information will be retained only as long as necessary to:

• Fulfil business purposes
• Meet contractual obligations
• Comply with legal requirements

Information no longer required will be securely deleted or anonymised.

your rights under popia

You have the right to: 

• Access your personal information
• Request correction of inaccurate information
• Request deletion where legally permissible
• Object to processing
• Withdraw consent
• Lodge a complaint with the Information Regulator

information regulator

Complaints may be directed to: 

Information Regulator (South Africa)

JD House, 27 Stiemens Street, Braamfontein, Johannesburg

Website: Information Regulator South Africa

Email: enquiries@inforegulator.org.za

changes to this policy

Africa machine diagnostics south africa may update this private policy from time to time. changes will be publiched on this page with the revised date.